FAQ's
Is my personal information kept private?
Urban Bag Co. is committed to respecting the privacy rights of our customers and all visitors to our website. We do not share your personal information with any other companies.
How long will it take to receive my order?
All regular (non customized) orders will ship in 4-8 business days. Customized orders will take two additional days to ship.
What is your return & exchange policy?
We will gladly accept unworn, unwashed merchandise for return or exchange within 10 days of purchase. Customized Items can not be return.