Large Capacity School, Travel, Baby Backpack
Unleash your potential with our Large Capacity Backpack - perfect for school, travel, and even for carrying all the essentials for your little one! With its spacious design, you'll never have to leave anything behind again. Stay organized and ready for anything life throws your way.
1. Processing Times:
Chat All orders are expected to be processed within 7-10 business days after orders has been placed. Orders are not shipped on weekends or holidays. Customized orders may take additional days to ship.
2. Shipping Rates and Delivery Estimates:
Shipping Charges for your order will be calculated and displayed at checkout. All regular (non customized) orders are shipped via USPS regular mail.
3. Shipment Conformation and Order Tracking:
You will receive a Shipment Confirmation email once your order has shipped. The tracking number will be active within 24-48 hours.
4. Custom, Duties and Taxes:
Urban Bag Co. is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
5. Damages:
Urban Bag Co. Is not liable, if you received a damaged item, please contact the shipment carrier to file a claim.
We have a 14-day return policy. Please note: No returns on customized items.
To be eligible for a refund, your item must be in the same condition that you received it, unused, with tags and in its original packaging.
To start a return, please contact us at: UrbanBagCoUSA@gmail.com
Returns will need to be sent to the following address for approval:
Urban Bag Co.
PO BOX 482
11 Convent Rd.
Convent Station N.J. 07961
Damages and issues
Please inspect your order upon receipt and contact us immediately if it is defective or the wrong item, so that we can make it right.
Exceptions / non-returnable items
Personalized items cannot be returned. Please contact us if you have questions or concerns about your specific item.
Exchanges
To make an exchange contact us at: UrbanBagCoUSA@gmail.com
Refunds
Once we received and inspect your return, we will let you know if the refund is approved. If approved, it will automatically be refunded to your original payment method within 10 business days. Please note: it may take additional time for your bank or credit card company to process and post the refund.